Senior Functional QA

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Who we are

Ekohe creates elegant digital products from research and design through to software development. We provide thoughtful and practical solutions, while delivering end results that are focused on our clients’ business needs. We don’t believe in egos, corporate ladders or conventional hierarchies - because we know the key to success is a happy team, and we strive towards this vision everyday. As such, we are always looking to connect with talented, curious, and like-minded individuals.

We are on the search for a Senior Functional QA for our Tokyo office. If you are hyper-organized, a great communicator, and ready to work on some cutting edge technology, please find out more below!


Your responsibilities are inclusive but not limited to:

  • Estimate, prioritize, plan and coordinate quality testing activities - writing test cases, align with stakeholders, acceptance criteria management
  • Hands on QA
  • Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability across the delivery process as well as expected business outcomes
  • Work with internal teams (e.g. developers and product managers) to translate requirements into detailed, comprehensive and well-structured test plans and test cases
  • Investigate the causes of non-conforming software, recommends and facilitate solutions to these issues in collaboration with the development team
  • Ensure timely, expectations-managed, risk-mitigated & seamless deliveries and adoption by users (smooth launch, proper users knowledge management through user documentation and training, support structure for business users, monitor adoption)
  • Reviews customer and user feedback, build post mortem, recommend improvements in software to enhance user experience


  • 5+ years functional and hands-on QA experience in
    • A multicultural environment,
    • Ideally in IT / infrastructure customer facing projects, in IT Service delivery / Client-side Technology Operations
    • Working with teams of designers, developers, and/or data scientists
  • Good knowledge of software QA methodologies, tools and processes
  • Familiarity with Google Suite and Office softwares
  • Degree or higher education in computer science, engineering or any relevant field of study
  • Fluency in English
  • Possess following additional skills, qualities and experience:
    • Ability to enjoy new challenges and solve for complex problems – the desire and passion to ‘think ahead’ is critical to success in this role
    • Can compromise between the perfect and a good-enough result while being flexible enough for different products or processes variations
    • Exceptional interpersonal & stakeholders management skills (internal and external), great communicator, both written and verbal
    • Excellent time management skills with a proven ability to meet deadlines
    • Highly organized and can adjust priorities, strong attention to detail
    • Critical thinker and problem-solver, comfortable into managing conflict and negotiation
    • Self-starter, accountable, and autonomous
    • Result-oriented
    • Stress tolerant, adaptable, easily dealing with ambiguity
    • Leader, team player
  • Will be considered as a plus:
    • Japanese and any other language proficiency
    • Experience in next-generation technology, Digital Transformation/AI/Data Science
    • Knowledge in Ruby on Rails, Rspec / Capybara / Selenium, knowledge of CI / CD pipelines

You’re not satisfied with the status quo. You thrill in your (and your team’s) accomplishments but also know it’s about doing and improving. You believe that you would bring solid expertise in this role, though you do not completely meet all the criteria: just apply the role and convince us!


  • Collaborate with an innovative, diverse, and dynamic team
  • Very little to no overhead and red tape
  • Work with top-tier brands, agencies, and startups to build iOS, Android, Windows, Web, and enterprise products
  • Opportunities to incubate your ideas
  • Competitive rewards
  • Social insurances
  • Paid annual holiday leave
  • Opportunity to grow within the company
  • Awesome parties (post-COVID!)


  • Seniority: Senior level
  • Industry: Information Technology and services
  • Employment type: Full time, permanent
  • Reporting line: Project director
  • Expected start date: 2022-11-01
  • Job functions: Information technology, customer facing, QA
  • Location: Japan (Tokyo)

Is this the job for you?

Apply now

About Ekohe

Ekohe (ee-koh-hee) means "boundless possibility."

Our way is to make AI practical, achievable, and most importantly, useful for you—and we prove it every day.

With almost 15 years of wins under our belt, a market-leading 24-hr design & development cycle, and 5 offices in the most vibrant cities in the world, we surf the seas of innovation. We create efficient, elegant, and scalable digital products—delivering the right interactive solutions to achieve your audience and business goals. We help you transform.

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